Managing employee requests

Request Management allows you to manage all types of requests for employees. Requests include time-off, flex time, shift Work period in WFM that has a definite length. swaps, shift bidding Feature in WFM that allows employees to submit requests (bids) for selected shift assignments., and shift requests and change. In addition, you can view time-off activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule. for specific time-off pools or organizations in different calendar formats.

For cloud deployments, the following features are only available in WFM Enterprise: Processing all requests related to VTO options, viewing and processing Flex time requests, and viewing the Interval Time Off calendar. For more information, contact The entire communication experience for a customer, from beginning to end. your Customer Success Manager or Account Executive.

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