Configure application startup messages

You can create two types of messages which are sent to all users at application startup: a Terms and Conditions message and an Announcement message.

Terms and conditions message

You create a Terms and Conditions message to specify the usage terms and conditions that a user must review and accept to access the system. Once configured, a Terms and Conditions message displays to the user when the user logs in. You can also configure the Terms and Conditions message to reappear to the user at specific time intervals.

A user has the option to click an Accept or Decline button at the bottom of the Terms and Conditions message. If the user declines the terms and conditions, the user account is locked and the user cannot access the application.

Announcement message

You can create an Announcement message when you want to send any kind of announcement to all users. Once configured, an Announcement message displays to each user when the user logs in. A user has the option to select an OK button or a Show Me Later button at the bottom of the Announcement message. If the user selects the Show Me Later button, the message displays to the user again the next time the user logs in.

If you compose an Announcement message, you can preview the message to see how it will appear to end users.

If you create both a Terms and Condition message and an Announcement message, the Terms and Condition message displays to the user first. If the user accepts the Terms and Conditions message, the Announcement message then displays to the user.

Before you begin 

You must have the Configure Application Startup Messages privilege Permissions associated with each role that define the features of the application a user is able to view and the functionality in the application the user can access. to perform this procedure. (This privilege is available at Framework - System Management Module that allows performing suite-wide system management activities from a single, Web-based application, the Enterprise Manager. - Configure Feature Settings - Configure Application Startup Messages on the Roles Setup page.)

Procedure 

  1. Go to System Management. Under General Settings, select Feature Settings.

  2. Select the APPLICATION STARTUP MESSAGES tab.

  3. In a multi-tenant deployment: From the Tenants list, select the tenant to which the message type applies.

  4. Specify the Message Type you want to create. Your options include:

    • Terms and Conditions

    • Announcement

  5. The Response Options setting defaults to the setting that is appropriate for the selected Message Type and cannot be changed.

    • If you selected the Terms and Conditions Message Type, the Accept/Decline value appears in the Response Options drop-down list. With this setting an Accept button and a Decline button appear to users at the bottom of the Terms and Conditions message.

    • If you selected the Announcement Message Type, the OK/Show Me Later value appears in the Response Options drop-down list. With this setting, an OK button and a Show Me Later button appear to users at the bottom of the Announcement message.

  6. If you selected the Terms and Conditions Message Type, a Display Message drop-down list appears in the user interface. Use the Display Message drop-down list to set how often the terms and conditions message is displayed to the user. Your options include:

    • None

    • Every Day

    • Every Month

    • Every Three Months

    • Every Six Months

    • Every Twelve Months

  7. In the Message text box:

    • If you selected the Terms and Conditions Message Type, enter the Terms and Conditions message to be displayed.

      When None is selected as the frequency to display the Terms and Conditions message, the Message text box is unavailable.

    • If you selected the Announcement Message Type, enter the Announcement message to be displayed.

  8. If you selected the Announcement Message Type, click the Preview button to see how your message will appear to users. (The Preview feature is not available for the Terms and Conditions Message Type.)

  9. Do one of the following:

    • To save the message and have it presented to the user at the next user login, click the Save Configuration icon image of Save icon. If you created a Terms and Conditions message, and configured a Display Message interval, the message will display to the user again at the configured time interval.

    • To disregard any previous actions taken by the user, and have the message saved and presented to the user at the next user login, click the Reset Messages and Save icon image of Reset Acknowlegement and Save icon.

Inserting hyperlinks into a message

If you want to include a hyperlink in a Terms and Conditions or Announcement message, you can do so by inserting a record into the BPCONFIG table of the BPMAINDB database. Specifically, insert a record in the BPCONFIG table with the key 'system/validDomainNames'. The values for the key should be domain names (such as www.verint.com). Separate multiple domain names with a colon. For example, you could enter www.verint.com:www.cnn.com as the key values. When you enter absolute URLs that include these domain names in the Message text box (such as http://www.verint.com), they will be hyperlinks in the message that is presented to the user. If you enter an absolute URL in the Message text box that includes a domain name that is not entered as a value for the 'system/ValidDomainNames' key, the text will not be hypertext (clickable) in the message that is presented to the user.

Note that the domain name value specified in the system/validDomainNames key must be strictly matched. For example, if "verint.com" is specified as the key value, and "www.verint.com" is used in the message text, "www.verint.com" is not considered a valid domain and will not appear as a hyperlink. You must specify "www.verint.com" as the key value for it to be a valid domain and appear as a hyperlink in the message.

Related topics 

User account settings