Assign rotations to employees

Assign rotations to employees, which is a specific repeating sequence of work patterns. Rotations override work patterns. When rotations are assigned, work patterns that were previously assigned are ignored.

Before you begin

Assign assignment rules to employees

You can only add rotations to a work rule assignment on an organizational level for all campaigns (done using the Work Administration module). You cannot add rotations for a work rules Rules in WFM that determine how employees are scheduled, and reflect both the needs of the organization and the individual employees. assignment for a specific scheduling period only (done using the Forecasting and Scheduling module).

Procedure 

  1. From the Work Rules Assignment screen, expand Rotations and select Add.

  2. From the Rotation Details screen, select the rotation Specific repeating sequence of work patterns in WFM assigned to employees. Rotations override work patterns. you want to add to the work rules assignment and select Add Selected Rotation.

    You can only assign one rotation at a time to employees. The selected rotation is added to the work rule assignment.

  3. To change the work pattern Set of shifts in WFM (usually a weekly set of shifts) that are assigned to employees. A work pattern typically includes one or more shifts and possible days off for one week. associated with the rotation, select the work pattern from the Work Pattern drop-down list.

What to do next 

Assign time banks to employees

Create a rotation