Employee Guide overview

Workforce Management (WFM) Product that measures and leverages the talents and preferences of each employee, ensures that their skills are aligned with business objectives and customer needs, and produces optimum schedules. allows you to view, and manage your personal details and requests. You can request time off, change your shift Work period in WFM that has a definite length., and participate in shift swaps. You can also use Workforce Management to view your scheduled activities for the day, and check how well you are adhering to your assigned schedule.

Viewing and managing your schedule

Provides an overview of your upcoming work, and enables you to change shift requests. Also allows you to plan time off.

In Viewing and managing your schedule, you can do the following:

  • View a summary of your schedule for the current week.

  • View your time off for the year.

  • View your schedule, and the schedule for your group in various formats.

  • Manage shift swaps, voluntary time off, and shift changes.

Managing your requests

Provides a list of your outstanding requests, and allows you to create time off or shift requests based on your schedule.

In Managing your requests, you can do the following:

  • Request time off, shift swaps, and shift changes.

  • View the time off calendar.

  • View your time off report.

  • View the swap board.

  • View your bid options.

  • View any policies relating to shift requests in your workplace.

Tracking your time

Tracks your scheduled activities throughout the day, and allows you to see how well you adhere to your activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule. schedule.

In Tracking your time, you can do the following:

  • View your scheduled activities for a shift.

  • Record your actual activities for a shift.

  • View a history of your actual activities.

Tracking your workload

Tracks your upcoming tasks, and allows you to view a history of your previous workload.

In Tracking your workload, you can do the following:

  • View work items that have been assigned to you.

  • Track your workload.

  • View a history of your workload.

Setting your personal information

Allows you to change your personal details, and manage your shift preferences for upcoming work.

In Setting your personal information, you can do the following:

  • Check, and amend your personal information.

  • Change your password.

  • Specify your shift preferences.

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