View schedule in user or campaign time zone
You can switch between viewing data on the calendar in user or campaign Collection of scheduling periods in WFM, which are defined time periods where specific employees target specific workloads. time zone on the calendar.
By default, when viewing the schedule in campaign mode Mode of working in WFM where you work on schedules for a specific campaign and scheduling period., you view the schedule in the campaign time zone. To see all data in the time zone of the logged in user, you can select to show the user time Time axis in the system (also known as system time), where users can view time stamps automatically adjusted according to their own time zone and daylight saving time shifts, regardless of where the operation took place. zone. In user time zone, data is displayed in user time zone, but the campaign nominal dates and times appear as headers and groupings on the calendar.
Before you begin
To verify or update the time zone of the logged in user:
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From the upper right corner, select the user name and select Preferences from the drop-down list.
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From My Preferences, select the General tab.
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From the Time Zone field, verify or update the time zone of the user accordingly, and select OK.
The system refreshes the data on the calendar to reflect any updates to the user time zone.
Procedure
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Go to Forecasting and Scheduling. Under Calendar, select Calendar.
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From the left pane Campaign filter, select a campaign accordingly.
If No Campaign is selected, the schedule is only displayed in user time zone. There is no option to select user time zone and to view both user and campaign time zones on the calendar.
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Note the campaign time zone in the top row of the calendar.
By default, all data on the calendar is displayed in the campaign time zone.
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From View, select User time zone.
The first header row beneath the name of the campaign and dates displays the heading, Campaign time zone. It indicates the time zone of the campaign (such as GMT), and displays the time and dates in that time zone.
An additional header row appears beneath the Campaign time zone, displaying the user time zone. It indicates the time zone of the logged in user, and displays the time and dates in that time zone.
When you point to assignments on the calendar (such as shifts or shift Work period in WFM that has a definite length. events), the tool tip displays the assignments in the user time zone. Times are also displayed in user time zone on the details pane. However, the date headers and groupings on the details pane are displayed in the campaign (or nominal) time zone.
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To revert to only viewing schedule data in campaign time zone, unselect User time zone.
The system removes the user time zone row, and displays all schedule data in the campaign time zone.