Edit interval allocation hours for a time-off pool

When you need to change the time range or number of allocated hours for an interval, you can edit it.

Before you begin 

Create a time-off pool

Procedure 

1. Go to Organization Management Module in WFO that allows administrators to set up different hierarchies to manage users from a single, unified, Web interface.. Under Request Management, select Time Off Pools.

2. In the left panel, click an organization.

3. In the Time Off Pools list, click a time-off pool and click Edit.

4. Under Allocation Type, click Interval Allocations Feature in WFM used to manage the forecast and distribution of work across distributed queues..

5. Optional: Using the date selector, change the default month.

6. Locate the interval, and double-click the number (allocated hours).

7. Do the following as needed:

   1. To change the interval start and end times, either type over the time or use the time range selector.

   2. Type the number of hours.

8. Click Set.

9. Click Save.

Related topics 

Create a time-off pool

Interval window

Allocation hours import file