Create policies for shift requests & changes
Shift request & changes policies provide guidance to employees about submitting requests. Employees can view this information on the Policies page. This page is on My Home, under My Requests.
Procedure
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                                                Go to Organization Management Module in WFO that allows administrators to set up different hierarchies to manage users from a single, unified, Web interface.. Under Request Management, select Settings. 
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                                                From the Organization Name pane, click an organization. 
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                                                Under the Shift Requests & Changes Policies section, type the information you want employees to know about submitting requests. 
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                                                To save, do one of the following: - 
                                                        Click Save and apply to sub-orgs. 
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                                                        Click Save. 
 
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