Generate on-demand report instances

You can always generate a report instance on-demand, even when the same instance is scheduled to be generated at a later date and time. On-demand report instances are generated as unmanaged reports, that you can either view and delete, or view and save the instance for future viewing.

When viewing instances, selecting a report type, shows five of the most recent scheduled reports.

For Interactions Product that assists contact centers increase operational effectiveness and improves the customer experience through full-time recording, powerful quality monitoring, compliance/liability management, rich reports, and an intuitive, dashboard-style interface. and Analytics reports, to view unmanaged report instances, make sure you select the report group title in the Report Selection pane.

Procedure

To generate an on-demand instance, do one of the following:
- To generate and save the instance for later viewing, click Run Now. The report opens in a new browser window. The Instances page displays options to either save or delete the report instance.
- To generate without saving the instance, click Run Interactively.
Do one of the following:
- To save the instance for future viewing, click Keep instance for future viewing.
  
  The report instance is added to the Instances tab, and tagged as an Unmanaged instance.
- To delete the instance after viewing, click Delete unmanaged instance.
  
  The report instance is automatically deleted when you close the browser window.