Voice Signature configuration reference
The following table describes the available settings in the Voice Signature tab.
|
First-time access |
Enable voice signature capture |
Delete existing voice signatures |
Status |
|---|---|---|---|
|
Yes |
Selected |
Selected |
Capture starts from scratch. |
|
Yes |
Selected |
Not selected |
For existing users, capture continues from where it left off. For new users, capture starts from scratch. |
|
Yes |
Not selected |
Selected |
Capture is disabled, and existing voice signatures are deleted. |
|
Yes |
Not selected |
Not selected |
Capture is disabled. Existing voice signatures continue to be used for speaker separation Method used in Speech Analytics of segmenting and labeling speaker information in the audio of a recorded interaction.. |
|
No |
Selected |
Not available |
Capture starts from scratch. |
|
No |
Not selected |
Not available |
Capture is disabled, and existing voice signatures are deleted. |