1

Heading of each table

Displays the date, time, and campaign Collection of scheduling periods in WFM, which are defined time periods where specific employees target specific workloads. of each shift.

2

+Request shift swap

Allows you to request a shift swap for the shift. You can create a shift swap board posting or submit a request for a shift swap.

3

Activities

Activity of the shift event Time period in WFM when employees are scheduled for specific activities, other than the main shift activity. Shift events can either be productive or unproductive, and can be associated with activities such as Phone, Email, Break and Lunch. within the shift.

4

Comment

Comment about the shift event.

5

Hours

Time range of the shift event.

6

Location

If the location is specified for an activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule., an icon indicates whether the location is home () or office ().

Note the following:

• If any activity in a shift has a location specified, an icon appears next to the shift to reflect its location (home or office).

• When set to office, the office icon is shown for that shift. In addition, the workplace availability is displayed, which is a percentage value for the available space in the office.

  This percentage is based on the maximum number of employees allowed to work in your office, as configured by your company. It is not the total number of employees.

7

Activity’s Campaign

Campaign associated with the activity.

8

Date range

Date range of the personal schedule currently displayed on the workspace Area within an application window where the user interacts with the program..