Create a time bank

Create a time bank Feature in WFM that allows employees to work longer hours during busy times and fewer hours during slower times. Employees bank hours when they work more than usual, and subtract hours when they work less than usual., which allows employees to work longer hours during busy periods and fewer hours during slow periods.

Employees bank hours when they work more than the usual number of hours. They subtract from the bank when they work less than the usual number of hours.

Procedure 

1. Go to Work Administration. Under Work Rules, select Time Banks.

2. From the left pane, select the organization for which you want to create a time bank, and select Create.

3. On the Time Bank Detail screen, complete the fields.

4. For Target Hours, do one of the following:

   • If you want to enter the total hours manually, select Target Hours. Enter the hours and minutes for the time bank accordingly.

   • If you want to use a Strategic Planner plan to overwrite data defined for the time bank, select Use Strategic Planner Plan. Select the plan from this drop-down list. Make sure that the plan overlaps the start and end date specified for the time bank.

5. Select Apply.

   The system applies the selected target hours to the time bank, and displays the Details grid.

6. View the time bank hours in the Details grid:

   • The entire time bank period is shown, divided into seven-day periods (typically). Each seven-day period is called a Base Period. (The first and last base periods could be less than seven days in length.)

   • The system divides the total target hours by the number of days defined in the time frame of the time bank. It calculates the total hours for each Base Period, and populates each Base Period with that number of hours. Figures are rounded to the nearest 15 minutes.

7. To lock a specific base period, which prevents the hours for that period from being edited:

   1. Select the cell displaying the base period you want to lock, select , and select Lock.

   2. To unlock the base period, select and select Unlock.

8. To save the time bank to the selected organization, select Save.

   The time bank is applied to the selected organization and all of its child organizations.

What to do next 

Workflow: Assign work rules to employees

Related topics 

Time bank details

Strategic Planner plan for time banks

Edit time bank base period hours

Create time bank intermediate period

View time banks for a scheduling period

Adjust paid hours for time banks