OT extension details

When creating or editing an OT extension Overtime (OT) extension in WFM, which can be added before or after a shift to extend employee work time., define or update data about the OT extension.

Field

Description

Organization

When creating OT extensions from the Work Administration module, this is a read-only field that displays the organization for which the OT extension is created (the selected organization).

NOTE: This field only appears when creating OT extensions from the Work Administration module, under Work Rules.

Campaign

When creating OT extension exception from the Forecasting and Scheduling module, this is a read-only field that displays the campaign Collection of scheduling periods in WFM, which are defined time periods where specific employees target specific workloads. for which the OT extension is created.

NOTE: This field only appears when creating OT extensions from the Forecasting and Scheduling module, under Work Rules.

Name

Defines the name of the OT extension.

For example: 1.5-hr OT, 4-hr OT with Break

Description

Optional: Describes the OT extension.

For example: 3-hour OT after the shift Work period in WFM that has a definite length. with a 15-minute break.

Activity

Defines the name of the activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule. of the OT extension.

The drop-down list includes activities defined for the selected organization.

Duration

Defines the length of the OT extension in the time format, HH:MM.

You can use the up and down arrows to set the duration, or you can type it directly into the Duration field.

Minimum Gap

Defines the minimum allowable time between the end or beginning of a shift and the OT extension.

For example, you want employees to have at least a 1/2 hour gap between the end of a shift and their overtime extension. Type 00:30 in the Minimum Gap field.

Maximum Gap

Defines the maximum allowable time between the end or beginning of a shift and the OT extension.

For example, you do not want employees to have more than an hour gap between their overtime extension and the beginning of a shift. Type 01:00 in the Maximum Gap field.

Create an OT extension

Edit an OT extension