VTO event details

When creating or editing a VTO event Voluntary Time Off (VTO) event in WFM, which can be added at the beginning or end of a shift to reduce employee work time., define or update data about the VTO event.

Field

Description

Organization

When creating VTO events from the Work Administration module, this is a read-only field that displays the organization for which the VTO event is created (the selected organization).

NOTE: This field only appears when creating VTO events from the Work Administration module, under Work Rules.

Campaign

When creating VTO event exceptions from the Forecasting and Scheduling module, this is a read-only field that displays the campaign Collection of scheduling periods in WFM, which are defined time periods where specific employees target specific workloads. for which the VTO event is created.

NOTE: This field only appears when creating VTO events from the Forecasting and Scheduling module, under Work Rules.

Name

Defines the name of the VTO event.

For example: Short VTO, End of shift Work period in WFM that has a definite length. VTO

Description

Optional: Describes the VTO event.

For example: 2-hr VTO at the beginning of a shift.

Activity

Defines the name of the activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule. underlying the event, which is always set to the Voluntary Time Off activity.

VTO events are non-work activities which reduce the work time in the regular shift of an employee. VTO is a special type of time-off activity. Like other types of time-off activities, it appears on top of the regular shift of the employee on the Calendar.

Minimum Duration

Defines the minimum duration for the VTO event (in HH:MM format).

Maximum Duration

Defines the maximum duration for the VTO event (in HH:MM format).

Create a VTO event

Edit a VTO event