Job Details fields
On the Job Details tab of the Employee Filter, filter employees by job-related details, such as Supervisor, Team Lead, and Employment Start Date.
Field Name/Area |
Description |
---|---|
Is Supervisor |
Indicates whether the employee is in a supervisor role. Options:
|
Is Team Lead |
Indicates whether the employee is a team lead. Options:
|
Is QM Agent |
Identifies the employee is a QM agent. Options:
|
Supervisor |
Identifies the supervisor of the agent. Provides a list of supervisors. |
Team Lead |
Identifies the team lead for the employee. Provides a list of team leads. |
Employment Start Date |
Drop-down list selection:
|
Termination Date |
Drop-down list selection:
|
Data Source |
Identifies the data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs. associated with an employee; drop-down list displays the list of data sources. |