WFM Details fields

WFM Details tab of the Employee Filter, filter employees by Workforce Management data, such as Rank, Proficiency, and Wage.

Field Name/Area

Description

Rank

Range of numbers indicating employee rank.

Proficiency

Range of numbers indicating employee proficiency.

Wage

Range of numbers indicating employee wages.

Quality Score

Range of numbers indicating employee Quality Score.

Adherence Status

Selection of these options in the drop-down list box:

  • Adhering

  • Not Adhering

Who’s In Status

Selection of these options in the drop-down list box:

  • In

  • Not In

Work Pattern

Selection of options set up in Workforce Management shown in drop-down list box.

Time Off Pools

Selection of options set up in Workforce Management shown in drop-down list box.

Working Activity

Selection of options set up in Workforce Management shown in drop-down list box. This filter is a real-time filter. Only employees currently working on the selected activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule. are included in the filter results list.

Campaign

Selection of options set up in Workforce Management shown in drop-down list box.

Rotation Rule

Selection of options set up in Workforce Management shown in drop-down list box.

Assignment Rule

Selection of options set up in Workforce Management shown in drop-down list box.

Skill

Selection of options set up in Workforce Management shown in drop-down list box.

Create an employee filter

General fields

Organization fields

Personal Details fields

Work Hours fields

Job Details fields

Additional fields

Workforce Management Administrator Guide