Delete shift events

If specific shift Work period in WFM that has a definite length. events are no longer required, you can delete them.

Before you begin 

Delete shifts

Procedure 

1. Go to Work Administration. Under Work Rules, select Shift Events.

2. Select the shift event Time period in WFM when employees are scheduled for specific activities, other than the main shift activity. Shift events can either be productive or unproductive, and can be associated with activities such as Phone, Email, Break and Lunch. you want to delete and select Edit.

3. Under Additional Activities (Enabled if shift event is flexible), select the linked activities and select Remove for each one.

4. Select Save.

5. Select the shift event you want to delete again and select Delete.

6. When the system prompts you to proceed with the delete, select OK.

7. For every shift event you want to delete, repeat step 2-step 5.

Related topics 

Workflow: Delete work rules