Remove the mapping of a reason code to an activity

You can remove the mapping of a reason code of a data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs. to an activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule..

Procedure 

1. Go to Work Administration. Under Activities, select Time Collector Mapping.

2. From the left pane, select the organization for which the mapping is defined (Owner Organization).

3. From the Time Collector Mappings screen, select the data source for which you want to remove the mapping of its reason code to an activity.

4. Select Unmap Time Collector Mapping.

5. To remove the mapping of the activity to the reason code, select OK.

   The selected activity is no longer mapped to the reason code.

Related topics 

Mapping of activities to reason codes and data sources

Remove the mapping of a reason code to an activity

Workflow: Upload Time Collector Mappings

Edit the mapping of a reason code to an activity