Create and edit Notification Alert rules

Within the Tracking module, users with the appropriate role work with Notification Alert rule templates that they configure according to the requirements of their organization.

Once an event matches the criteria of a configured Notification Alert rule and the system is triggered to send email or pop-up, the employees of an organization and its suborganizations that are included in the rule receive a notification alert and, in some cases In Risk Management, use cases to group interactionss according to the needs of the enterprise. Interactions can reside in multiple cases simultaneously., receive a lesson assignment as well.

When a notification alert also triggers a lesson assignment (for example, the New Lesson Assigned notification alert), the lesson needs to be available to all specified recipients of the lesson assignment. For details on lesson availability, see Make lessons and lesson blocks available to organizations.

The notification alert can be directed toward the employees that are taking lessons and acquiring competencies. Users can also configure notification alerts so that they are sent to supervisors and other authorized individuals who track employee lesson and competency progress.

You can also edit or delete alert rules.